Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hello, I've just upgraded my contract, changed tariff, and started a new contract on a new phone. I've tried to add the O2 Open Discount, however it's saying I'm out with the 28 days to apply the code - the contract start date given is for my previou...
Hi all I am currently having an absolute nightmare porting my number over to O2. I would really appreciate it if someone could set this right as I have spent over 15 hours on the phone trying to resolve this matter with O2 customer support over the l...
i have 2 phones on my account , i cannot access the 2nd phone details , any ideas ?
Hello, Since 15 of January, I can't make any phone calls or receiving. Texts are working sometimes. Mobile internet is not working at all. My phone is showing signal ok. Its not only my mobile, my wife has the same issues so as my friends who live in...
Hi O2, I have an account query that I need to discuss please
Hi, ive fallen on really hard times and my phone number has been disconnected. I called up and eventually got through to the payment support team after hours of trying and they said they will send out a financial statement request form but im not sur...
i ran out of data yesterday which i thought was okay because my rolling plan tops up today, the money was taken out of my account this morning but my data has not renewed and ive not had any all day
Hello. Am frustrated about what your customer service team. On the 21st of January I signed up for new contract with o2 with 2 of my existing number and porting them from three to o2. Iv been told my sims will arrive within 3 to 5 working days and my...
Hi there. My phone had a software update early hours of this morning. Since then my data has not been working. Is there anything that can be done or is there advice you could give me. I have tried restarting my phone and not having any luck
I have my new pay monthly SIM from o2. I have a PAC code from Plusnet who I am leaving. How do I give o2 my PAC now that I have already received the SIM. Guidance online and in the comments here directs me to how to get the code (which I have) but st...
