Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Help :(

I was told I could have a free handset upgrade from 17th September 2017. When I got to the local store no free handset was available and now I’ve had a change of circumstance with my money. I now have an iPhone 8 and I had to take out a device plan e...

Resolved! Charged for a call I know I didn't make

So I was browsing my bill (I've also google'd the number) apparently (and I know I didn't as there's no record of it on my call log) I made a call to a 0844 Number (Not sure if it's allowed to be posted) I did google the number though and seems it's ...

Resolved! Pat & go call logs

HiJust wanted to ask wether it is possible for someone on pay and go to gain access to past call logs from 02

Resolved! Can I get a contract?

I have no credit history even when I have tried to do a free online credit check it's come back with 'we couldn't find anything'. I can't even get a Debenhams card so I am pretty much screwed. I haven't got bad credit because I am like the most sensi...

Resolved! Phone upgrade not being sent! o2 sort this!

This post itn't for discussion - however I'm hoping for feedback from o2 direct. Last weekend I upgraded to the Samsung S7 and paid for Saturday next day delivery, I stayed in the house all day in order to receive the package from the delivery driver...

Direct debit changing name

how to change name to set up direct debit for someone else account?

Resolved! Am i better ordering off here or going into O2 shop for a new contract and phone?

Hi, im currently on PAYG but going to get a new contract and phone as my current one is old and no apps work on it, i was going to order from the website but not sure if there would maybe be better deals in the store?If not then ill just order it fro...

Resolved! Sony XZ PREMIUM Display

I understand that O2 now have a 4G+ facillity in some parts of the country. Does the XZ Premium display a 4G + Icon when its in an area of relevant coverage? Thanks very much in advance.

Resolved! does anyone know how to find out when my contract is finishing?

Hi Just want to see where I find info on my contract online. think its finsihing but not sure whenAnyonw know how to do this?

Resolved! Keeping the old number - Problem

Hi there I recently requested transfering my old number (Talkmobile) to the O2 network. I got a text yesterday saying that the transfer was completed but I have a problem. Both SIMs are still working. If I make a call with my new O2 SIM to a person, ...

O2

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