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Trading in your iPhone

Anonymous
Not applicable
If I trade in my phone can that go towards upgrading early
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Cleoriff
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@AnonymousA guide to Refresh here.

https://community.o2.co.uk/t5/How-to-guides/How-does-O2-Refresh-work/ba-p/1014093


If you want a new handset or device at any point throughout your minimum term then all you have to do to upgrade is to pay off the remainder of the total cost of your handset or device in full then you can choose a new device & tariff of your choosing then you will start a new 24 month cycle.

Veritas Numquam Perit

Girl in a jacket

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Anonymous
Not applicable

@Anonymous Yes it can be used to helping pay off what’s left on your device plan 

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Cleoriff
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@AnonymousA guide to Refresh here.

https://community.o2.co.uk/t5/How-to-guides/How-does-O2-Refresh-work/ba-p/1014093


If you want a new handset or device at any point throughout your minimum term then all you have to do to upgrade is to pay off the remainder of the total cost of your handset or device in full then you can choose a new device & tariff of your choosing then you will start a new 24 month cycle.

Veritas Numquam Perit

Girl in a jacket
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MI5
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Our advice would be to sell it privately or to CEX as you will get more money than o2 will offer you and less hassle.
Once you have the money you can then make a device payment to clear the device plan leaving you feee to upgrade or leave or just stay as you are with a lower monthly bill.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
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Hi @Anonymous, just wanted to check how you're doing today? slight_smile Did you have any further questions?

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