Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Old number- can i still access my o2? i have lost the sim.

hiI want to access my old o2 account online. i have lost the sim years ago. only thing i can remember is the number. is this possible? and is there anyway of accessing bluebook? thanks

Resolved! How do i get sim unlock code

My father bought a phone at Asda due to needing larger buttons and wanted to put existing pay as you go sim into it. However phone is locked to “pay monthly” sim which came with phone. How do we go about getting the code to unlock phone as father doe...

Positive feedback help

Hello i upgraded my iPad today and want to give positive feedback about the employee who helped me. I cant find any kind of feedback form, so please help!

Resolved! not compatible problems

my o2 broadband usb dongle works on windows 7 but when i upgraded to windows 10 it wont work. is there away of getting it to work on windows 10

Resolved! Roaming in Europe

I understand all the info on using my phone in Europe but it does not state if you still have to contact 02 to switch it onto your phone like you used to have to do or is it now automatic when you travel

Resolved! Can I upgrade after 12 months?

Hi I still have 12 months to the end of my contract can I upgrade my phone early?

Resolved! Adding a data sim

Hi, I have a pay monthly contract for my phone and recently also bought a pay-as-you-go data sim. Anyone know how I go about adding the pay-as-you-go data sim to my O2 app so I can see my data usage?

Resolved! Porting old number issues

My husband contacted O2 last Friday to provide his pac code and have his old number with another network ported to his new O2 phone.We have contacted O2 again yesterday and today and it hasn’t been done. Now saying 24/48 hours from this evening.To ma...

Resolved! Pay as you go doesn't working...

Hello everyone, I just bought a sim card at the market paying 10 pounds for the bundle that was offered and after to put it on my iPhone there was a message warning about my balance which is 0 (zero). So calling 4444 I didn't hear nothing about activ...

Resolved! Not registered to network

I've swapped to contract sim today yet since yesterday my phone won't receive calls or send calls saying not registered with network?? I need my phone working as I have 4 disabled children. Not happy!!

O2

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