on 04-08-2017 08:41
I was asking for my wife. She asked on O2 LiveChat and they couldn't help and advised her to ring customer services. The person on the end of the call to CS was very rude and unhelpful!!! My wife then wrote to O2's CEO and the whole sorry event has eventually been resolved but she has asked for a PAC code and will be changing to GiffGaff.
Thanks for the update Adam and I am really sorry.
on 06-08-2017 07:13
on 07-08-2017 11:41
on 07-08-2017 12:10
Good news @MercedesS and let's hope it's a permanent fix this time ☺️
on 07-08-2017 12:40
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)