Payment Method

[Anonymous]

Where can I update my payment method? I want to change the banl I pay from 

[Anonymous · Accepted solution]

@Anonymous You have to either go into your myo2 on the pc & manage my details or call customer service 

https://www.o2.co.uk/contactus

[jonsie Level 91: Illustrious]

Sign into My O2 and you should see the link to change payment details. You will need to set up a 4 digit pin for the first time you access this and you need your phone with you to receive the security text. 

[pgn Level 39: Midshipman]

Great answer, @jonsie - amazing how many icons are across the top of your smartphone/tablet too 

[MercedesS]

Hello @Anonymous,

welcome to the O2 community! 

We hope you have followed their advice. Please let us know if we can help you further 

Thanks @jonsie and @Anonymous for the help and... 

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@pgn wrote:

Great answer, @jonsie - amazing how many icons are across the top of your smartphone/tablet too 

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 we do agree with @pgn! too many icons jonsie!  

[jonsie Level 91: Illustrious]

I have too many things open and too many notifications but they keep me in touch with the world outside the isolation room 😉

..... though isolation may be coming to an end 

[MercedesS]

oh wow @jonsie that is amazing!!!! We hope so!!!! 

[Cleoriff Level 86: Prestigious]

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@jonsie wrote:

I have too many things open and too many notifications but they keep me in touch with the world outside the isolation room 😉

..... though isolation may be coming to an end 

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Excellent news @jonsie