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Amazon Prime Extra

smturner1985
Level 1: Joiner
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on ‎21-08-2024 11:48

on ‎21-08-2024 11:48

When I bought my O2 phone it let me have Amazon Prime for free for 3 months as an extra. This expires on 6th September. I have tried to turn off auto enrol and cancel this several times on the app and web browser. It should not be this hard, nor should I have to spend this long trying to cancel this.

 

Please help.

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gmarkj
Level 66: Unequalled
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on ‎21-08-2024 11:51

on ‎21-08-2024 11:51

See if this guide helps @smturner1985 

Guide: Adding and removing O2 Extras  

If not then you might need to get in touch with customer services. All numbers and links to social media are in the guide below.

Guide: How to find help & contact O2 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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