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Charge for bolt on while it free

Kd13
Level 1: Joiner
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Hello.

I have received bill today. And it says I owe £7.99 for audible bolt on. But I had cancel the auto order. And it is still free at the moment. Please can this be taken off the bill.  As I had cancel it weeks ago.

 

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MI5
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@Kd13 

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