Solved: Re: Anger

Ge · ‎07-12-2018

Unable to pay a bill yesterday hopefully I won't get bank charges

gmarkj · ‎07-12-2018

Was the bill o2 or someone else?
If o2 then call customer services on the normal number.
If someone else then you would need to check with your bank.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

View solution in original post

gmarkj · ‎07-12-2018

Was the bill o2 or someone else?
If o2 then call customer services on the normal number.
If someone else then you would need to check with your bank.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

EmilieT · ‎10-12-2018

Hi @Ge, and sorry to hear you're having difficulties with your bill. Did you get a chance to contact Customer Services to discuss this, or made nay progress on the situation?

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jonsie · ‎10-12-2018

https://community.o2.co.uk/t5/Welcome-News/O2-Network-Issues-6th-December-2018/td-p/1176516

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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