on 27-04-2020 16:49
You can try in the app or call customer service Guide: Coronavirus Community Help and Support
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
29-04-2020 18:45 - edited 29-04-2020 18:51
Go to My O2 to redeem your extra. You'll be able to redeem it through the 'Your extras' section under manage your account.
Here is a link to the help and support page. You will find how to redeem your extra.
Amazon music here