This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

How do I access 'Live Chat'? So far I have just been going round in circles

Firefly
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎10-09-2025 08:33

on ‎10-09-2025 08:33

This is one of the worst web sites I have ever experienced. I have never found one as obstructive before. I do not want to start paying for something (Amazon Music) that I have already had for years anyway. How do I cancel my subscription which starts in a few days time after the free trial expires? 

Message 1 of 2
145 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 154007 Posts
  • 657 Topics
  • 29394 Solutions
Registered:

on ‎10-09-2025 09:02

on ‎10-09-2025 09:02

@Firefly 

Chat is in the MyO2 app on the support tab.

Guide: Adding and removing O2 Extras  

Amazon may have to be cancelled on Amazon site in your account settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
139 Views
0 Kudos
Top