Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

View My Monthly Historical Data Usage

Hi - How do I view my monthly historical data usage either on the website or on the iphone app ? Probably in my face but after 20 mins I cannot find it ! Thanks in advance.

iPad order

Hi. Just tried to order a new iPad and confirmed everything but when I can to the card payment I was told parent could not be taken due to an incorrect security code of the back off card.This was obviously not the case as the transaction is ony bank ...

transfer sim only Plan to someone new

Hi All Quick question in case anyone has prior experience of this I pay for a Sim Only plan for DD who is now old enough to have a sim contract in her name. My Question is could this Sim Only plan be transferred into here name and give her the respon...

My phone has stopped being able to make calls or receive voicemails

My phone has suddenly stopped being able to make calls or receive voicemails, it’s as if my mobile network has stopped working but I have full signal, I don’t know how to fix it

New phone but can't access old number

Hey x I'm hoping someone can help me. I have a new contract with O2 and have been sent a new sim, but i'd like to keep my old number. I can't get hold of anyone to help me... I've done a "sim swap" will that do the trick? Sorry if this is a really si...

Contract ends - how long before should I use PAC code?

Hello, my 2 year contract ends/renews on the 18th June, but I want to cancel it. I know I must use the PAC code to transfer my number, but when do I do this? Is the day before okay? Obviously I wanna get a full month's use before transferring to anot...

IMIE

My phone will not turn on. It is insured but I need my IMIE number to make a claim. How do I get the IMIE when the phone will not start?

My bill

I’ve just looked at my o2 account and noticed my bill is going to be higher this month a was wondering if a could pay it off over the next 2 month as I’ve just moved and can’t afford to pay it off full in one go

Resolved! Canceling my contract

I would like to cancel my contract please.I have tried ringing for hours from my mobile and also using the other number whilst at work. I have not managed to talk to a single person yet.My 18 months are up so it is time to go. I dont want a new phone...

Pay monthly Contract - no sim

is it possible to take a pay monthly mobile and not take a sim as I already have one?

O2

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