This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237544 Views
  • 2 replies
  • 2 kudos

How do I know if my orders been accepted?

Placed an order last night for an Apple Watch, I’m already a pay monthly customer and I received an email saying “thanks for your order it’s now full steam ahead at our end” but nothing else since. Does it go off to be credit checked or will I only r...

Can’t receive SMS messages

Hi everyone, I’ve just recently gone through an account ownership change process. It’s been a full 48 hours now since the process began. However I cannot receive SMS messages. I can send SMS messages, receive calls, and make outgoing calls however. I...

Number ported but can’t receive texts or visual voicemail

HiI have moved over from 3 as they have been suffering issues with their signal in my area, I have been seeing adverts of o2 for a while and decided to join up.Placed my order online and entered my pac code on the form, once my SIM card turned up and...

Samsung s20 ultra not receiving texts

Please can someone possibly offer a solution that i may have missed. Just swapped over sims to 5g as i have got a Samsung s20 ultra everything is working apart from i can't receive text messages. I've waited 24 hours as o2 suggested I've removed the ...

Phone won't turn on

Hello, My phone won't turn on. I can't access the IMEI number in order for the phone to be sent in for repair. For an upgrade it will cost a minimum of £350 which i don't have. If i just order a new phone i will end up with two monthly contracts. I c...

GS88 by • Level 1: Joiner
  • 919 Views
  • 4 replies
  • 0 kudos

Resolved! Sharer

I have already got a iPhone and recently got a iPad and I was wondering if I can share data between them.

PM26 by • Level 1: Joiner
  • 580 Views
  • 3 replies
  • 0 kudos

Higher monthly charge than agreed

Getting really hacked off, can't speak to anyone regarding this new contract I took out!!!Originally ordered on line, but order wasn't processed as O2 overwhelmed by orders af start of lockdown.Managed to call and spoke with Hannah, agreed a 24 month...

Lainey by • Level 1: Joiner
  • 624 Views
  • 3 replies
  • 0 kudos
Top