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Henry
Level 1: Joiner
since ‎12-04-2020
‎10-09-2024

User Statistics

  • 9 Posts
  • 0 Solutions
  • 0 Kudos given
  • 2 Kudos received

User Activity

Pixel 9 pro fold dispatch email

04-09-2024
The pixel 9 pro fold officially releases today and I'm yet to receive a dispatch email. Is anyone else in the same boat? This is my first time preordering a phone from O2 so I'm not sure if it's normal not to have received an email by now.

Compensation payment

08-06-2020
I'm being paid compensation as my replacement phone arrived one month late and I was told the money would arrive into my bank within 2 weeks. Its been a few days now and I just wanted to know how long does it usually take?

Replacement phone

01-06-2020
4 weeks ago Dpd collected my phone to send to O2 for inspections on my insurance claim and I was told that I'd have a replacement device sent to me within 5 days however it still hasn't arrived. I called them numerous times for an update but they wer...

Phone repair

14-05-2020
Last week Tuesday i sent my phone for a repair and I still haven't received my phone yet. I was told I'd get it back within 3 to 5 days, however not only have I not had my phone back but I also haven't received any emails to update me since dpd colle...

O2 phone repair

11-05-2020
Last week Tuesday I sent my phone to O2 for a repair and I was told it would take 3-5 working days to get my phone back. Its almost been a week and I haven't got my phone back or an email from them since I've sent my phone. I was wondering how long d...
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