no calls in or out on s20

paulo76 · ‎14-05-2020

so I've got a brand new Samsung s20 worked fine yesterday 13 may and today for some reason I can't receive or make calls can anybody help

Cleoriff · ‎14-05-2020

@paulo76

There a network problem.

We’re aware some customers are experiencing issues with voice calls this morning and our technical teams are working on fixing the issue. If you're still experiencing issues making and receiving calls, try switching your device off and on again which may help your service return to normal. We apologise for any inconvenience caused.

Veritas Numquam Perit

MI5 · ‎14-05-2020

@paulo76

There is a current network issue O2 Service Status

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2Lorna · ‎14-05-2020

There is an issue with the network at the moment that is being investigated the advice is to switch off the phone and back on as that seems to be fixing the problem for some people.

O2

no calls in or out on s20

S25 pre order delivery date

Charge to receive calls whilst abroad?

Phoning from abroad

Using 02 in the Philippines

Switch up query