Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 113093 Views
  • 20 replies
  • 5 kudos

Resolved! Direct Debit

How do I change my Direct Debit details as i wish to pay from another of my accounts? Can it be done online? Les Hook

Anonymous by Not applicable
  • 768 Views
  • 4 replies
  • 0 kudos

Resolved! Bills

Great,got a huge bill in for my wifes phone,,been trying to contact o2 via live chat,,no chance,,,all i want is a list of phone numbers to find out why my bills 12 times over the monthly cost ????????

Anonymous by Not applicable
  • 920 Views
  • 6 replies
  • 0 kudos

Resolved! Phone stolen

Hi, I've contacted the police to see if they can track the phone. If they are unable to find it is there any way i can reduce the contract since i can't use the minutes/calls/data? and just pay monthly for the phone itself? Or is there anything else ...

Anonymous by Not applicable
  • 583 Views
  • 2 replies
  • 0 kudos

Resolved! Cancel pay monthly contact

Hi, how can I give my 30 days notice to cancel the contact - can i do it over here please? Thanks

Anonymous by Not applicable
  • 1028 Views
  • 2 replies
  • 0 kudos

Resolved! Contract Issues

Having upgraded I looked around to see that I could get cheaper deals away from o2. While contacting o2 (within my 14 day cancellation period) I was told to contact 202. When doing this I was pasted back to the shop as 202 can't help me despite me ap...

Anonymous by Not applicable
  • 388 Views
  • 1 replies
  • 0 kudos

Resolved! A question about sim cards

Hi In ordered 2 phones from a third part company who will remain nameless at this point. They have been a pain in the backside and to be honest it wasn't worth the £5 a month on each contract for the hassle. Still waiting for the phones we ordered on...

Anonymous by Not applicable
  • 646 Views
  • 5 replies
  • 0 kudos

Resolved! Can not view my bill

I am unable to log in to view my bill, it comes up as account disconnected, I recently upgraded my phone and changed my address

Anonymous by Not applicable
  • 444 Views
  • 3 replies
  • 0 kudos

Resolved! Get your act together O2!!!

Poor, poor service from O2 for a new contract I recently took out via Carphone Warehouse. Applied to migrate my old number to my new device on 19th March, still waiting for this to be completed properly. My new phone is still unable to receive calls ...

Anonymous by Not applicable
  • 773 Views
  • 4 replies
  • 0 kudos

Resolved! Bolt ons

Can you please remove my bolt ons 

Mac-46 by Level 1: Joiner
  • 580 Views
  • 3 replies
  • 0 kudos