Security code

[Foxyfi]

When I go to “manage my details” on o2 in “manage my account section” it is texting a security code to an old number of mine so I don’t get code and can’t log in to “manage my details”

[Cleoriff]

Hi @Foxyfi 

You need to contact O2. They may need to reset your account.

All numbers are in this guide Guide: Coronavirus Community Help and Support 

The best number to call currently is 0800 587 4005

[Foxyfi]

Hi I can’t get through on any phone numbers and robot doesn’t understand question and no gurus.

[MI5]

@Foxyfi 

Say you're calling about fraud.

[Foxyfi]

Ok thank you.
I will try anything to get through to a human.

[Cleoriff]

---

@Foxyfi wrote:
Ok thank you.
I will try anything to get through to a human.

---

@Foxyfi 

Try again tomorrow. They open at 8am.