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1 ACCEPTED SOLUTION
Accepted Solutions
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@MasterMcintosh As it's a weekend, your payment won't be processed until Monday at the earliest, and probably won't clear until Wednesday, like any other payment you would make to any company on a weekend. You may also be asked to pay a reconnection fee, which may possibly delay restoring service to your phone even longer. To avoid issues like this in future, it's best to set up a Direct Debit, which most do when they're on contract. https://community.o2.co.uk/t5/How-to-Guides/How-to-Pay-Your-Bill-Contract/ba-p/1014090
- 23074 Posts
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@MasterMcintosh As it's a weekend, your payment won't be processed until Monday at the earliest, and probably won't clear until Wednesday, like any other payment you would make to any company on a weekend. You may also be asked to pay a reconnection fee, which may possibly delay restoring service to your phone even longer. To avoid issues like this in future, it's best to set up a Direct Debit, which most do when they're on contract. https://community.o2.co.uk/t5/How-to-Guides/How-to-Pay-Your-Bill-Contract/ba-p/1014090
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Give customer services a call from a landline or other mobile and see if they have received your payment ok.
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@MasterMcintosh you should be fine if you follow the advice posted above but if you have any additional questions let us know!
