Re: A mini guide to doing a Sim Swap on O2 - Page 2

Anonymous · ‎22-11-2016

Note: please refer to an updated version of this guide in our How-to Guides section, here.

Anonymous · ‎11-12-2016

Help?? I want to put my sim card back in my old phone (new one is awful!) to use - how do I do that?

MI5 · ‎11-12-2016

Take the sim out of one phone and place it in the other.
If phones require a different size sim you can get adaptors or do a sim swap in any o2 shop.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎26-12-2016

Do the contacts on the old SIM get copied across to the new one?

jonsie · ‎26-12-2016

No anything stored on the sim will be lost. You need to store anything on the sim to the phone.

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MI5 · ‎26-12-2016

O2 stores used to provide a service whereby they would swap over contacts and other data stored on the sim card bit I'm not sure if they still do.
Much easier these days to store everything on the phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎01-01-2017

Hi

thanks for the guide, but what happens if your old sim doesn't work so I can't get a text message from O2 to activate it?

thanks

MI5 · ‎01-01-2017

You have to call CS
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎01-01-2017

Ah, okay. Thanks

MI5 · ‎01-01-2017

Anytime mate

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎13-10-2017

The Sim swap guide is good if you're staying with O2. How do I do it if I want to change provider?

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