Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 271759 Views
  • 2 replies
  • 2 kudos

Resolved! voicemail

Hello,Why does my phone say every morning at the same time that i have a voicemail message when there never is one no incoming call at allThanks Peter

Peter15 by Level 1: Joiner
  • 323 Views
  • 1 replies
  • 0 kudos

Resolved! Add new card

How do I add my new card I have tried but I do not understand how to change my billing payments to my new card in steed of my old one I would like help please.

Lizy by Level 1: Joiner
  • 1851 Views
  • 2 replies
  • 0 kudos

Resolved! Issues with a galaxy s21+

Hello I've recently upgraded and switched to a samsung galaxy s21+. I have two problems with it, one of which is hardware, the other just me needing instructions. i tried contacting o2 with live chat twice already, but each time i was told that the t...

NeilJT by Level 1: Joiner
  • 1510 Views
  • 9 replies
  • 0 kudos

Resolved! two mobile numbers on bill

When I switched to O2 I was supplied with a sim with a mobile number associated with it but I brought my old number with me, so the O2 number no longer exists. However, it is still showing on my account. I can't find a way of getting rid of this othe...

RRowley5 by Level 1: Joiner
  • 853 Views
  • 1 replies
  • 0 kudos

Resolved! Subscription Disney plus

How to cancel Disney plus subscription after free trial. Apparently only possible via o2

Karolina3 by Level 1: Joiner
  • 609 Views
  • 3 replies
  • 0 kudos

Resolved! Payment management

Does anybody know how to get through to payment management team!? I’ve rand the number so many times and all it does it ask if I want my bill sent as a text then cuts me off!? I’m desperate as I don’t want to get cut off but can’t pay half my bill th...

Leanne331 by Level 1: Joiner
  • 1192 Views
  • 2 replies
  • 0 kudos

Resolved! Do I need the new sim I have been sent ?

Just upgraded from an iphone 11pro to a 12 and o2 have sent me a new sim with the phone, although I am keeping my numnber the only difference is the iphone 12 is 5G so do I need the new sim sent to me or would the old sim be 5G ready ?Thx

Tiffbash by Level 1: Joiner
  • 754 Views
  • 4 replies
  • 0 kudos

suddenly stuck on h+

been using 4g tethering flawlessly as internet for months since i've had this sim and suddenly 2-3 days ago its been stuck in h+ with speeds from 500Kbit to 2.5Mbit, tried restarting, reinserting sim, switching to 3g/2g. it did go back to 4g yesterda...