Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 24 replies
  • 5 kudos

Resolved! Cancelled Contract

Hello. I purchased a Sim-~Only contract a little while ago, then informed O2 I wanted to cancel within the 14-day change-of-mind period. Before I cancelled, I received my first monthly bill. Because I then cancelled, I also cancelled the direct debit...

Fido by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Phone cut off for 2 days bill paid in full

Hi, I paid my bill one day late. I rang up 02 who said they are updating systems but my phone is now on. I have been without service nearly two days. Please can this be sorted

Resolved! Visiting Gran Caneria

Hi all,I am visiting Gran Caneria in a couple of days, whilstcthere will mu inclusive minutes and monthly allowance allow me to use my phone as normal, or do I need seperate cover?Thanks in advance.

Xxxa by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Activating sim on ipad

How do you add your phone number to your iCloud account? As every time I do it, it’s saying to input the verification code,but cant receive this because the sim is in iPad?? Sorry for dozeness

Anonymous by Not applicable
  • 3 replies
  • 0 kudos

Resolved! Call list

How to view last 2 weeks call list

Gaynor11 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! USA Roaming

Hi, Does anyone know if you are able to add a data bolt on by the day in the USA? I know there is the travel bolt on for £4.99 a day but there are certain days i won't want it, and as i understand if you use your phone you will automatically activate...

JohnMata by Level 1: Joiner
  • 13 replies
  • 0 kudos

Problems with pac code

I'm having one hell of a nightmare and really regretting getting an o2 contract now, have given my pac code to o2 and number was denied porting because o2 say pac code is invalid, ee say it's not and cannot issue a new one as o2 has locked it into th...


Got to say how disappointed I am. I was due a upgrade and ordered the new galaxy note 10 plus. When I was placing the order it gave me the click and collect option but after I placed the order it defaulted to home delivery and now I have to wait 5 da...