Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Apple Watch 6

Hi,I would like to add an e sim to my wives pay monthly account so she can have an Apple watch 6. How do I do this if I purchase the Watch from another supplier? How much would this add to the account? Thank you in advance

Resolved! Phone still saying I haven’t paid

I paid my Bill this morning, but my services ain’t back on and my O2 app says I still haven’t paid, please help

Resolved! S20FE New upgrade phone, do I put SIM from old one in it ?

Hi This may be a silly question so sorry ... but I have aSamsung Glaxy S7, just upgraded to S20FE.Do I just take the sim card out of my old phone and put into the new one as I want to keep the same number. O2 monthly to O2 upgrade on mothly (new phon...

Iphone 12 Pro Max Delay

I requested my Iphone 12 Max Pro 512gb Graphite last week via the O2 website (Feb and there seems to be zero information as to when new stock will arrive. It looks like its going to be several weeks, judging by the rumours I have heard. Is there any ...

Calls from people on three day my number is unavailable

I have transferred my number from three after managing to leave due to poor network issues. Now whenever anyone from a three number calls me it says my number is unavailable. Its only people calling from three I have this issue with.

Upgrades

I have 2 devices which I can upgrade I want to stop the monthly bill and join them to one with the I phone 12

Resolved! Want to switch me extra offer from Disney+ to Amazon Prime

I want to know why when I chose the plan I wanted it said I could choose between Disney+ and Amazon Prime, but when I called to get it switched from Disney+ I was told that was the only one I could get. I haven’t activated my extra yet.

Data

Why is my data not showing up on the my o2 app

Resolved! How to%20get%20help%20paying%20bill%20installments

I spoke to someone before now and I am sure that the person said it be possible to get my over spending on game app on my new phone from o2 and had bad news over spent when DWP lowered my disabled benefits and I am so sorry for the madness and the pe...

iPad out of stock but still charged????

Can anyone tell me why o2 are allowing orders through for the iPads even though they are out of stock? I have even been charged £20!

O2

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