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Upgrading

Gc97
Level 1: Joiner
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So I just upgraded and am waiting for my new phone to arrive. How long will it take for my new phone to be my working phone with network etc? Do I need to swap my SIM card over from my old phone to my new phone or will I receive a new one?

Thank you
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MI5
Level 94: Supreme
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@Gc97 

Just use your current SIM card in the new phone. 

If you can get 5g you can do a SIM swap to a new 5g SIM but not required unless 5g is an option for you. 

Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Gc97 

Just use your current SIM card in the new phone. 

If you can get 5g you can do a SIM swap to a new 5g SIM but not required unless 5g is an option for you. 

Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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