Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Delivery

Ordered my phone on Wednesday and still haven’t got it it said it would be next day delivery but all I’ve had is an email saying they have received my order and I haven’t had a text or anything had noting saying it’s out off stock or when I go to the...

Resolved! Bill payment

I need to pay my bill but need to pay it on the 10th. I can't get in touch with anyone to sort this out and will end up getting cut off in the mean time. But there's no live chat available and they put the phone down on you when you ring. Anyone any ...

Resolved! New phone purchase

Bought a new phone on Thursday. Arived Friday - no SIM yet does this come separately and cannot see details on my account when will details show.

Resolved! iPad pro

Ordered an iPad Pro 10 weeks ago now and still nothing any idea when stock gonna be back in or do is it worth going elsewhere thanks

Resolved! How do I find out when my contract is up ?

How do I find out when my contract is up

Resolved! Credit check won’t accept address outside the U.K.

I’m trying to set up a monthly contract for a tablet and all was going well until it got to the credit check. I’m living in Northern Ireland but I lived in the Republic of Ireland up until last August. The credit check won’t let me put this address i...

Resolved! SIM card not connecting

Just got a new cellular iPad and the SIM card which comes with it is not allowing any texts or calls to it. I have not even received any welcome to o2 texts ect. I am at a loss I have check all the iPad settings but it is the SIM card issue because i...

Resolved! Apple Watch gps and cellular

I’ve just purchased an Apple Watch SE from apple GPS and cellular . Do I have to have purchase additional airtime for the watch ? I though I could add the watch to my existing plan with out any further charge but during set up it seems to suggest I h...

Resolved! Leaving

Hi, I have been trying different providers for coverage in my area before going on contract.It is down to 02 or Voda'. So far I have not seen many decent offers for my needs on 02.Want half decent phone but I do not use much data and most offers favo...

Sim swap%20issues.%20A%20can%E2%80%99t%20receive%20texts%20to%20a%20tablet%20only%20I%20message

I've upgraded my iPad. I got a new SIM and ,ipad will only receive messages from;i; message not text message. So how do I receive a code from O2.

O2

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