Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

International Text charge

I received a text from O2 saying I sent a text to an international number that Is out of bundle. It shows in my bill but not on my outgoing text messages! Is this an O2 billing error or fraud??

Device not ringing on incoming calls

I frequently miss calls because my device doesn't ring. I only know I've been called when I get an alert or see a missed call on the device

Resolved! Contract end date

Hi how do I found out my contract end date for tariff? Thanks

Resolved! Text from o2

Had a text from 07391 894132 about my o2 account and billing, is this genuine?

Apple Music charges???

Apple Music have taken £50 from my account. What is going on this was cancelled along time ago!!!

Resolved! Waiting for order confirmation

Hello! I placed an order in March 20, with a paymonthly plan for Samsung Galaxy S21, I also paid upfront, but my order has not yet been confirmed. I could know how long it takes for my order to be confirmed? Can you help me somehow with this dilemma?...

Resolved! how do i allow premium text numbers

i cant send texts to premium numbers - why and how do i unlock it

Resolved! Extras/ bolts for my phone bill

Hi, I would like to cancel my phone insurance and any extras or bolts on I’ve gotThank you,Matthew king

Resolved! Not registered on network

I have been to various locations away from my home for the past few days and my phone does not work with the message "Not registered on network". Please send me help via email to: declan.n.pritchard**Personal info**

New sim won't allow me to make or receive calls

Hi, I got a new tablet (galaxy tab s7 plus 5g) in December (3 months ago) and it came with a 5g sim.I didn't use the sim as I already had 4g sim in my phone (galaxy s10 plus) which doesn't support 5g. Yesterday my 4g was being a bit slow and I'm wait...

O2

Forum Posts