Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 20 replies
  • 5 kudos

Resolved! Using my phone abroad

I will be going to Tunisia at the end of February. How do I go about using my phone and not having a massive bill?

Chelle1 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Data

What happens to unused data? Does it transfer over to the next month?

Po1 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Nochance

Previous Bill'sWhy on my Bill's does it not show calls made and data used or text messages

Nochance by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! ipad

Can you tell me when you will be getting the new ipads.

AndyG by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! MMS Charges if you want to send text to multiple people

So by default now, android (or O2 I don't know which), automatically bundles a text message you want to send to multiple people into an MMS and charges 46 pence per frecipient. What a friggin RIP OFF!!!!! If creates a group, which isn't correct as al...

Resolved! Keep my number

I have a pay as u go on giffgaff and what to keep the number on to my new o2 I did it on line a week ago and still not done

Tracy4 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Click and collect nightmare

Sorry if this has been posted a thousand times but i don't know what else to do, i ordered a new contract phone to add to my current account. Passed all checks and paid the deposit, then printed off my order confirmation. Said i could collect today, ...

OnePlus 5T screen burn in - need advice

Hi all,I have a OnePlus 5T device. Phone is year old (so still under warranty) and I've just found out that there are areas of the screen where burn in occured (faded icons and bars visible on light backgrounds). I'm with O2 for many years now and ha...

Sedalin by Level 1: Joiner
  • 25 replies
  • 0 kudos

Resolved! Order problem

Hi, I recently ordered a pay monthly phone. I received emails relating to the contract and I have a my O2 account etc. However I have no where to track my order on my O2 like the help section suggests I should be able to. I selected to pick up the ph...

PLTC by Level 1: Joiner
  • 8 replies
  • 0 kudos