2 mobile numbers when texting

[Apsrefurbs]

Hello, I recently transferred my number over and when I text some people get the new 02 number but I do not want appearing, I’d like them to see original number which I called and transferred over which I've had for years

[Cleoriff]

Hi @Apsrefurbs 

What phone have you got and where did you transfer from?

Text messages are often the last to port over.

Reboot your phone and if you still have issues then contact O2. All numbers are in this guide

Guide: Coronavirus Community Help and Support 

[Cleoriff]

Also check this guide and see if it helps. (Check your message centre number)

Guide: Text Message Tips (not sent or received) 

Maybe @Korey01 may be able to help when he comes online at 11am?

Edited to add new info re @Korey01 

[Korey01]

Hey

Aprefurbs, that’s definitely something I can look into for you, let me private message and look into this for you

Thanks

[MI5]

@Apsrefurbs 

Go to Settings >Phone > My Number and edit it to your correct number.

Save the number, then reboot your phone.

[Cleoriff]

@Korey01 

If you get this sorted, would you mind popping back to this thread to explain the solution?

We will then know what to advise anyone with a similar issue.

Many thanks.