Hi, I have just signed up with Virgin Broadband and O2 and as part of the mobile package i have been sent 3 sims - however I want to keep the 3 numbers we already have. How do i do this? There are no instructions with the sims i received. I also i need 2 of them to be eSIMs and not physical sims, so how do i do that? Thanks
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
If you are coming from another network to O2 then you need to get that network to give you a PAC number for each one. They need to be given to O2. Once O2 transfers your number the old network will close your account.
Personally I would do one at a time, so not to generate confusion which happens all to frequently.
As to changing to eSIM it is probably best doing in store. Take photo ID
This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
