This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay As You Go
Get help and support from other community members with Pay As You Go.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by • Former Staff
  • 51183 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by • Former Staff
  • 25791 Views
  • 19 replies
  • 2 kudos

free 300 minutes

Hi , i received the free 300 minutes due to coronavirus but my wife and friend never got the text from o2. All on classic tarriff. Any ideas?

rb111 by • Level 1: Joiner
  • 386 Views
  • 1 replies
  • 0 kudos

Resolved! Extra data

I was supposed to have up to 15mb of data for 3 months when I joined o2. It's not showing up on my account. This was an extra bonus. Also £10 free credit if I text free10 to them. The reply I got was this offer is not for you. Two things promised but...

Ady2 by • Level 1: Joiner
  • 1152 Views
  • 7 replies
  • 0 kudos

Phone damaged with credit on sim

Hello would appreciate some help please. My elderly aunt has damaged her Doro 6520. We have purchased a new phone. The pay as you go sim in the damaged phone still has credit - is it possible to transfer the phone number and sim to the new phone? We ...

Elliscee by • Level 1: Joiner
  • 515 Views
  • 2 replies
  • 0 kudos

Resolved! Mobile data and internet

I have a HTC U 11. My mobile data says disconnected.the VPN in most fields says not set? What do type in these fields.? Starts with name. Running Android 9

Zop by • Level 1: Joiner
  • 900 Views
  • 5 replies
  • 0 kudos

Resolved! Missing Number

I have an old sime and it has stopped working and the nymber has gone from my account. The pnone stills sees a strong reception?

Motti66 by • Level 1: Joiner
  • 511 Views
  • 2 replies
  • 0 kudos

Resolved! Reactivating a SIM card

Does anybody know how to reactivate a SIM card? I use O2 billing to pay for a subscription and have just run out of credit. I can't top up as I haven't used the phone for a few months (about 6) and MyO2 no longer records the SIM under my account - so...

baldchris by • Level 1: Joiner
  • 694 Views
  • 1 replies
  • 0 kudos

Resolved! Free credit and 5xdata

Got a sim card for the o2 big bundles £10 and should get £10 free when you text 2424 I have done that and says that offer isnt for you and also the 5x data text hasn't worked. I have topped up £10

Payasyoug by • Level 1: Joiner
  • 703 Views
  • 3 replies
  • 0 kudos

Contacting O2 to cancel airtime plan

I spoke to a customer service advisor this morning. The bill is in my husband's name. She asked to speak to him, but he is in early stages of dementia and does not remember his password. She got him all confused and he asked her to speak or me on his...

Top Kudoed Authors
View all
Top