Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I topped my my usual £10 on 18th April and have just realised it hasnt gone onto my account. I m ust have had some reserve money on there which has just run out and i cannot get hold of anyone at o2. I really need my phone, especially right now so an...
HiSince my data is nearly out can I buy a big bundle 2 weeks b4 it expires?
Hi,Just moved to O2 and requested to keep my old number when I took out the contract. I got a PAC code and added this when taking out the contract online. Got the SIM today and activated it my phone. All ok so far - got a signal and new O2 number see...
Hi - I got a new hand set and needed a new nano sim for it. I was told to phone back to swap phone number when it arrived but now you cant get through and was advised to chance number via 2202 text service. So I put new sim into new phone and text sw...
I have tried calling to cancel my contract and they keep giving me a recording saying they don’t have time to speak to me. Can’t cancel through app or online and no response to email !
I am changing network provider from Vodafone to o2 and want to keep my old phone number
HI, I am trying to activate a data only SIM for a tablet which I purchased a couple of months back. The expiry on the card is **Personal info**20 so there is plenty of time. I went to mbb.o2.co.uk but had the following error message 'Could not add de...
I have an old payg phone which lives in the car and is used for emergencies only. I am now getting the above error message, which I think means I have been disconnected due to lack of use and needs Customer Support intrervention to re-register. Howev...
hi if I buy a mobile phone outright can I have it delivered to a different address to my billing address
Dear O2 communityI was stolen my mobile phone in Vietnam and I asked a friend to contact O2 Team for me since I couldn't make phone calls from Vietnam to UK.The SIM card was kindly blocked not to be used by the thief ..When I returned from Vietnam, I...
