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Unable to receive text messages

paulblackburn
Level 1: Joiner
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on ‎05-05-2020 15:53

on ‎05-05-2020 15:53

I can make and recieve calls on my phone but cant recieve any text messages.

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stephh
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on ‎05-05-2020 16:26

on ‎05-05-2020 16:26

Just got new phone swapped some and numbers etc can make and receive calls but can't receive texts 😑
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jonsie
Level 94: Supreme
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on ‎05-05-2020 16:31

on ‎05-05-2020 16:31

There appears to be a delay in provisioning texts on number transfers @stephh 

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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