Solved: What's the best way to change my phone number

Deb46 · ‎20-07-2020

My daughter is with O2 PAYG and is getting a lot of harassment and bullying. What's the best way to change her number? Do I just get a new SIM?

Cleoriff · ‎20-07-2020

@Deb46

How to change your number here

Guide: How to change your mobile number

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Cleoriff · ‎20-07-2020

@Deb46

How to change your number here

Guide: How to change your mobile number

Veritas Numquam Perit

MI5 · ‎20-07-2020

@Deb46

It may be quicker these days to just order a new sim and bin the old one https://www.o2.co.uk/shop/sim-cards/pay-as-you-go

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Deb46 · ‎20-07-2020

That's what I thought. Thank you

MI5 · ‎20-07-2020

You're welcome @Deb46

Hope it sorts out the problem.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Deb46 · ‎20-07-2020

Well the police are involved now too so hopefully it will get stopped.

MI5 · ‎20-07-2020

Sorry to hear that.
I'd keep hold of the old sim in case they need it for anything in the future then.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎20-07-2020

@Deb46 You can also call call customer service and ask to have any credit left on the old sim transferred to the new one.

I DO NOT WORK FOR O2

MI5 · ‎20-07-2020

@Bambino wrote:
@Deb46 You can also call call customer service and ask to have any credit left on the old sim transferred to the new one.

That can be done, however, it will disconnect the sim from the network, so check if the Police need the sim to remain active or not first.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

What's the best way to change my phone number

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Using my Pay As You Go phone in Florida

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