balance notifications

[kinny]

hi can someone disable the balance notification summary on my account please. I use the app to check this.

thanks in advance (tried calling CS, but waited forever to no joy!)

[MI5]

@kinny 

Only O2 can do that for you.

Numbers to call for now here Guide: Coronavirus Community Help and Support 

[KingAmo · Accepted solution]

@kinny sorry to hear that. But this isn't o2
We are all customers and have no access to your account
All numbers are in this guide.
You can select fraud or theft to connect you in with someone
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

Alternatively you can pop in at one of your local O2 shop. It depends on you.
Hope this helps

[kinny]

thanks for the info, I just assumed there would be CS advisors like other community pages.

will bide my time and call again, thanks