Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! How to change from Pay as You go to Pay Monthly without changing SIM card

Hi!I am in Malaysia, and want to change the Pay As you go to Pay monthly. Can I change without having to change the SIM Card, as I am afraid the card will get lost when sent hereThank youRegards,

4G LTE Router Remote Access Problem

Background: I bought a TP-Link Archer MR200 4G router and hooked it up with an EE SIM. Although the EE signal was poor (even with an external antenna), I could access the Internet from my LAN, and vice-versa - specifically, I could hit the router WAN...

Bolt on not working?

On my pay as you go sim I ran out of my data allowance. I then purchased the 500MB snack product however my data is not working?

Trying to register a sim

Getting stressed out, pls help! I bought a new contract instead of upgraded (yep I know!) It with the same network, but I have to register another network sim (O2) to put the PAC code onto it. I went to register sim but it has to send the phone the c...

£6.90 rewards expire in 60 days

I can’t get a gift voucher as it’s less than £10 and I would have used it towards purchase of Amazon Alexa gift but can’t . What can I do ?? Have stopped using O2

Using credit on online casino

Hi I normally use my credit to play online casino sites. Its telling me I have reached my limit for this month. Anyone know how to lift this restriction

Pay as You Go tarrif

I have unlimited O2 tarrif .It was topped up on expiry date ,so I lost that .I topped up a few days later and I don't have that tarrif .How to activate again my tarrif.

International Bolt on does not work

I have been sold an international bolt on by O2 customer services saying it would work in Italy and Turkey. It worked fine in Italy. Now in Turkey it does not work.My balance shows I have a lot of data and text and minutes too.What is wrong?

Phone topped up by itself

Please somebody help me I just bought a new phone and went and bought a 02 sim and a £30 top up voucher I added the £30 onto the phone and before I even had a chance to buy a bundle it automatically bought a £5 bundle leaving me with £25 so I can no ...

Resolved! Conference Call

Hi,I’m on a Pay as You Go contract and would like to do a conference call. However, when I try to add the third person to the call, I just hear the hanging-up sound an go back to the call with the second person. What do I need to do?

O2

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