What is this code

[Emz1980]

Hi,

I have received an email today stating that my ******* will expire in a weeks time.... does anyone know what this is please?

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[Cleoriff]

Numerous members are getting this same email. Our manager @Dave-O2 is currently checking.

Another one @Dave-O2 

[Dave-O2]

@Emz1980 Please PM your mobile number and i can confirm what this code is linked to 😀

[MI5]

We’re told These codes are linked to an offer of Get £100 off your selected Samsung Galaxy S24.

 To redeem the customer can use the code when signed into My O2 or in a store.  The customer needs to make sure they have at least £100 to pay on the phone in the basket to remove it using the promo code.

[Emz1980]

Hi Dave,

I have been trying to PM you and for some reason it keeps stating there are issues with my message and that the HTML is incorrect and will not send?

I have checked and there are no errors so it just won't send my number to you at all.

Any ideas?

[Cleoriff · Accepted solution]

@Emz1980 

No need to PM now.

We’re told these codes are linked to an offer of Get £100 off your selected Samsung Galaxy S24.
To redeem the customer can use the code when signed into My O2 or in a store.
The customer needs to make sure they have at least £100 to pay on the phone in the basket to remove it using the promo code.

[Emz1980]

That's great, thank you for your response.

Just a shame this was not explained anywhere in the emails or on the website.

thanks you again

Emma

[Cleoriff]

You're welcome @Emz1980 x