Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
O2:We were unable to process your latest bill. In order to avoid fees, please update your payment information via: Received the above as a text message. Was busy at work & wasn’t paying attention and clicked link. Link is very similar to 02 asking fo...
When I try call a certain number from my O2 phone I get the message number not recognised, and when I text it says number formatted incorrectly. How do I fix this? I know fro a fact they havent blocked me.
I have £15 credit but my big bundle renewal date is in 2days and I’ve ran out of data so I want to start my big bundle pack early. How do I do this please.
I received my new SIM today and I've tried topping up with 4 different cards from 4 different providers, each time I'm told it's an issue with my bank and to call them.It's clearly not my bank unless all 4 banks are having exactly the same issue. O2 ...
I have just purchased a Pay as you go sim and it seems to not work, I can recieve calls but cant make any. It tells me I need to activate it but when I go to do that O2 does not recognise the number. Does anyone know how to get around this?
Hello. I have a question why my son's phone number does not work in Poland xxxxxxxxxxx. Please answer because I cannot contact my son. Yours sincerely, Marek Szostak [mod edit: please do not post phone numbers on the public board. Thanks!]
I`d top up my number £15 with 3 weeks ago,they send me a msg evrerything is ok and give me a reference number. When I try to make a international call my balance is 0. Try to contact them but no chance...... What to do???? Thanks
Is it possible to move the renewal date a few days forwards so I can top up faster
Hello, yesterday i topped up my phone with £10 as i already had £5 in it from my 02 rewards so i changed my tarrif to a £15 big bundle and when i put it in, it took my £10 and used it for the £10 big bundle that i had previous, then instead of giving...
My £10 first top up is showing balance of £0 with a bundle that I did not pick. Also it states on the sim pack that if I top up £10 I also get £10 of credit. When I text free10 it shows that I’m not eligible for this bundle!? What is this about
