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BenB
Level 1: Joiner
since
23-04-2018
26-08-2020
User Statistics
4
Posts
0
Solutions
0
Kudos Given
2
Kudos Received
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O2 Community
About BenB
User Activity
Topics
Replies
TopUp failed
14-08-2020
Added £15 to my account after changing my tariff to the 15 Big Bundle. It took £10 and I have no data or calls? Weird. Not sure what happened.
Re: TopUp failed
24-08-2020
Yes, I called and they fixed it
Re: TopUp failed
14-08-2020
they contacted me via email and credited me back my money but also took all my money. I left some extra on there to keep my account active when I travel. Dealing with that now.
Re: Charged £10 instead of £15 and ended up with no data bundle..
14-08-2020
Same thing just happened to me, did you get it fixed? Im in the USA at the moment so cant call their number. Chat doesn't help with PAYG
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