Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
iMessage and FaceTime aren’t working or activating
I paid for a 6.50 bolt on (twice last night because o2 messed up . The 2nd one has not been added yet . It’s been 2 hours
Hi, I have found an old nokia 6230i which i had when i was on o2 network years ago. I want to use the phone again but with a different network, but the phone is locked on the o2 network. I have also moved the number that was associated with the accou...
why are you deducting £2.00 wen my phone is not in use very much
Is anyone experiencing debit/credit card denial issues when topping up? I have tried topping up using 2 different cards from different banks, and someone else has also tried and each time it says that the transaction was not accepted and to contact b...
I’m abroad in Pakistan my phone isn’t working??
Purchased a refurbished sony xperia from O2 online shop. Put an an O2 pay as you go SIM Card into it and Im getting Network Rejection Cause- phone not allowed MM#6 , as if its locked to another network. Can anybody help?
I decided to redeem my rewards as an Amazon evoucher and didn't get the email with the evoucher code, I checked my junk/spam and definitely not there, have I lost my money?
I got hold of a SIM this morning from my local store. It says "Was 10GB NOW 50GB Just £20". When I got it home I found that this offer ended on 25th March 2020, but I could still activate the SIM. I created an account on o2.co.uk and registered the p...
I swapped from EE to O2 last Weds on PAYG Sim, and my number finally changed today.The signal in my house is pretty non existent now (was perfectly fine with EE and signal checker with O2 says it should be good). Is this because the swap maybe hasnt ...
