Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I’m in Malta at the moment. My data is working however incoming/outgoing calls and text messages are not working. Text messages fail to send and I just get call failed If I manually switch to a different network I can make one phone call, after this ...
I'm on a £5 bundle but don't have data. If I top up £10 for a £10 bundle can I active the bundle today or do I have to wait until the renewal date?
I want to transfer to o2, I am coming from EE
Im getting a new phone in a few days, an upgrade from my current G4 play to a new G9 play. I want to keep my current number, so can i just move the SIM to the new phone? (SIM fits and phone in unlocked). Will i need to do anything else or will just s...
Hi - I cant seem to find a breakdown on what data I have used on what and what calls I've made etc? Any help? I dont get bills as its just pay as you go, so I just have to keep checking each month, but I have no idea what I've spent my allowance on.
It doesnt let me switch to the £10 big bundle can u help me do it?
Hi I have had £2.00 taken from my pay as you go balance and I was wondering how I can check who has taken this money? Many thanks
I have a Samsung Galaxy M10 on O2 PAYG. I am being charged for a software download despite having Wi-Fi setting "on". If I switch off "Access the internet through your mobile network" the download stops, it does not transfer to Wi-Fi. Can I get the d...
Hi everyone,I have a pay and go sim registered on my name which I got for a friend.He got his phone stolen,asked me to get it blocked which I did.I phoned up customer services to get a new sim sent out to get his number back.When I spoke to someone,I...
When I top up my mobile I no longer receive data only monetary value? What am I doing wrong? Have put £35 in today and still have 0.0MB of data
