Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I've recently switched from contract to pay as you go. I received my sim card yesterday and topped it up immediately - the money has been taken out of my account.My issue is this: every time I try to send a text I get a notification telling me that m...
I use an 02 pay as you go sim in my electric gates, can i request 02 not to remove it from their network due to inactivity?
Good evening , purchased a P20 lite for my daughter at Christmas and a payg sim , when sim is inserted it shows 02 network id with full signal and hspa but will not dial out , when dialing the number it goes straight to answer phone.... Same happens ...
I am trying to add an additional number (will be 5 numbers in total including owner and new one) to my Family Bolt-on, (via https://mymobile.o2.co.uk/family/manage) however it won't let me as it complains that one of the existing numbers is invalid, ...
How do I get a PAC code to port my number from o2 pay as you go to another network on a contract? Seems to be no way of doing it online and can’t phone as speaker is broken.Thanks
I am trying to top up via my Revolut account but it gives me an error.Please can you assist as I have no more data and need urgently
I am on classic payg and now it says on o2 site i need to make a top up every 6 months.Is this true or can a text be sent every month keep it active without switch off.I would like a definite answer on this rather than a guess.Thanks.
Hi there,I've changed my SIM card on Friday, and next Monday someone tried to call me but I can't receive or make any phone calls. I receive messages but I can't send them. I cannot call O2 Support obviously. I tried to call from a different number b...
I have recently switched from a pay monthly to PAYG and now there is an age restriction. I don’t have a credit card and as I’m in a tier 4 area I cannot go to a store to prove this. What can I do please?
Hello please can somebody tell me how to phone O2 customer services from my O2 pay-as-you-go Phone? I cannot seem to find a number that works from my pay-as-you-go , I just want to speak to somebody at 02 please thank you very much for your help
