Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Looking to get off some sort of tariff that dosent takes £10 of my top up money, leaving me with nothing to make calls or texts.Ok I seem to get it back at end of month but no bloody good if I only have £10 to make an urgent callbefore I changed my n...
Hello, Today is Sunday and I coudn't make a topup. I tryed to call your Hotline but there is noone today. What can I do now?
Hi! do I have to make an appointment with Guru in Bristol 25 miles away to get data transfered from my old phone to the new one?
Hello my number is [personal details removed] could you switch my plan now to the 100 GB plan please? Thanks
I've recently changed over to o2 as I saw the £10 big bundle promotion. Which includes 18gd for £10 to new customers. Now I've registered and paid £10 I've got 6gb bundle with no option to claim the 18gd?
Hello, I am sitting actually in Germany and don't know how can I top this numer up [Number removed] Could you help me please?
Hi, just tried unlocking my LG G7 Thinq via myO2 and have received an email today: I'm sorry, we have not been able to unlatch your device at this time.The reason given is: This is not an O2 device, it will not be possible for us to provide anunlatch...
Hi, I bought my wife a new Nokia Mobile phone and she wishes to keep her old O2 number. The existing sim card is too big for the new phone. So I purchased a £5 top up new sim card. Which I have inserted OK and I rang customer services and a gentleman...
I recently bought a new Nano seniors phone and SIM card for my elderly dad. He keeps getting nuisance/scam text messages obviously not meant for him. How do I sort this ?
hi iv got two friends who live in the usa i can send them text messages but i cant recive them why might this be???? it all so lets me ring them
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