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18gb sim promo

maximillian
Level 1: Joiner
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on ‎23-11-2020 20:19

on ‎23-11-2020 20:19

I bought a sim with the 18gb promo.  it was written on the pack that if you are a new customer we will apply the promo automatically.  You know what i'm going to say.   Yup.  It wasn't, and still hasn't been applied.  What do i do..  call customer services?   Thanks. 

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madasaf1sh
Level 78: King of Kings
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on ‎23-11-2020 20:44

on ‎23-11-2020 20:44

@maximillian

It might not show until you have used your 6GB of data, if need be you can call Customer Services by calling 4445 from your handset.
--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
In response to madasaf1sh
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on ‎23-11-2020 20:46

on ‎23-11-2020 20:46

@maximillian 

It should show as a bolt on but it can take a few days to show up Guide: Where is my discount or Extra Data? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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