Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I currently live in Canada, and have a local SIM for my day-to-day needs. I recently tried putting my O2 SIM back into my phone to log into My O2 (it was asking me for to enter a six digit code sent to my UK number), only my SIM won't connect to a ne...
I have a pay as you go SIM in Italy. Worked once and now just says Check Customer Services every time I try to send a message or make a call. Have plenty of credit and customer services are impossible to contact! Any advice??
I transferred my mobile phone number to O2 yesterday, but my O2 number has not changed, and now the giffgaff card is completely not working. I submitted again to transfer but i didn't receive any message to tell me i am successful to change.
My mobile as been frozen how do I get this unfrozen I am unable to get through to anyone on live chat and this eeds to be resolved.
Hello everyone I have never had direct contracts with O2. I had a pay-as-you-go with GiffGaff in the past. A few days ago I got this message from 07376494708: "O2: We have been unable to process your latest bill ... update your details via the follow...
£10 for 18GB is the latest offer.The bit I'm confused about is 'for up to three months'.If I ONLY topup £10, does that give me 18GB to use for 3 months? ALSO: let's say I top up £10... and don't top up again and only use my phone for receiving calls,...
Hi, I posted a few days ago about my Mum's old phone breaking and how she needed a new one. She's now got a new one and I've been able to set it up with her old Sim alright. However, as I had to create a totally new account here on the O2 website so ...
Hi, I'm hoping someone can help me understand something. Why is it that every time I top up £10 on my pay as you go, the current account balance remains at 0?
I'm new to 02 From giff I bought a sim offering 18 gb of data for £10.00 yet my account shows 6 gb it also advertised roll over for 3 months yet top up date is 1 month.
Struggling to remove a bolt on service. I do click remove bolt on then it goes on the next page and says information is not available at the moment.
