Solved: Data Usage

Arnold122 · ‎22-01-2025

Hi all

I am now getting messages to say that £2 of data has been used and that data limit has been reached. It used to be that I could browse online for hours and hours each month and I wouldn't have received this message.

Now, when I browse even for a short while, I seem to be hitting data limits and can't browse any further on that day. What has changed? I had been abroad (live in UK and went to Spain for a week) recently. Would this have altered things in the background?

Thanks

MI5 · ‎22-01-2025

@Arnold122

Sounds like your bundle may have ended but we can't access your account here.

Call O2 on 4445

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎22-01-2025

@Arnold122

Sounds like your bundle may have ended but we can't access your account here.

Call O2 on 4445

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Data Usage

Data Usage

5G on pay as you go

Sim post ordered

Money back

2g 3g switch off