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Pd1
Level 1: Joiner
Posts: 1
Registered: ‎22-04-2019
Accepted Solution

Texting international countries

I can't text family in the Republic of Ireland from Scotland on my iphone se. I have £10 credit on my phone but the text still won't send with wifi or not. I am a O2 pay as you go customer. Any ideas?

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Posts: 86,102
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Registered: ‎04-04-2012

Re: Texting international countries

[ Edited ]

@Pd1 

Can you use iMessage over WiFi as this just uses data?
Also make sure you are using the correct number format.

00353 and drop the first zero of their number.

Another thought, is the credit showing as credit or did it buy a bundle?

You will need actual credit to send international sms messages, but iMessage and Whatsapp messages will be free over a data connection.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Community Manager
Posts: 4,218
Registered: ‎18-04-2018

Re: Texting international countries

Hi @Pd1, and welcome to the forum Wave

 

Did you manage to text your family in the end? There are some suggestions that might help above, please let us know if either worked or if you need some more help!

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