cancel
Showing results for 
Search instead for 
Did you mean: 

Roaming charges

Matt_76
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Good afternoon,

I am receiving text stating I have used 14gb of my 25gb euro zone allowance. I am based on the Isle of man. Can you confirm I will not be charged as I am not on holiday and live on the Isle of man.

Message 1 of 4
795 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Bambino
Level 86: Prestigious
  • 24641 Posts
  • 1084 Topics
  • 3854 Solutions
Registered:

@Matt_76 There are charges to use Pay & Go in the IOM

Using Your Phone Abroad → O2 Travel Search Tool | O2

I DO NOT WORK FOR O2



Funniest-Thread-2

View solution in original post

Message 2 of 4
787 Views
3 REPLIES 3

Bambino
Level 86: Prestigious
  • 24641 Posts
  • 1084 Topics
  • 3854 Solutions
Registered:

@Matt_76 There are charges to use Pay & Go in the IOM

Using Your Phone Abroad → O2 Travel Search Tool | O2

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 4
788 Views

Enlli
Level 70: Enigma
  • 10321 Posts
  • 103 Topics
  • 1968 Solutions
Registered:

If you live on the IOM then you need a Manx SIM when you are there as the Island is not part of the UK

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 4
780 Views

pgn
Level 78: King of Kings
  • 42933 Posts
  • 256 Topics
  • 1880 Solutions
Registered:

For you to receive that 14GB of 25GB allowance text, you must be on a Pay Monthly Contract with O2, yet you have posted your query in Pay As You Go section of the Forum, @Matt_76 

Take note answers above will have assumed you are a PAYG customer - and if you live on the island, yes, MANX Telecom are who you should be getting your mobile service from.

O2 UK Contract customers can roam, no more than 25Gb per month for up to 63days, after which time O2 will start to charge you for your data usage.  Good luck!

Message 4 of 4
745 Views