HELP with my number im frustrated and i cant reach customer service

[Dee_Gray2]

I am new to o2 and recently transferred my number from giffgaff.

I am currently in Egypt, my bundle is active, my number is active but I can't send SMS, no one is able to call me, and I can't even use the internet.

I had my friend in the UK go and check at any branch and they said my number is active and I should check with customer service if they blocked something as I am abroad!

i cant reach them anywhere and I am considering transferring back to giffgaff, it was way easier and I can simply reach them and they get back to me ASAP

[Bambino]

Duplicate thread

[Enlli]

This is your second post. As you are PAYG in Egypt I suspect you have run out of money

There are no bolt ons and here is the pricing

Standard rates

Making calls £2/min

Receiving calls £2/min

Sending texts 50p/text

Using data £7.20/MB