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HELP with my number im frustrated and i cant reach customer service

Dee_Gray2
Level 1: Joiner
  • 5 Posts
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Registered:

I am new to o2 and recently transferred my number from giffgaff.

 

I am currently in Egypt, my bundle is active, my number is active but I can't send SMS, no one is able to call me, and I can't even use the internet.

 

I had my friend in the UK go and check at any branch and they said my number is active and I should check with customer service if they blocked something as I am abroad!

 

i cant reach them anywhere and I am considering transferring back to giffgaff, it was way easier and I can simply reach them and they get back to me ASAP

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Bambino
Level 85: Esteemed
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Duplicate thread

I DO NOT WORK FOR O2



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Enlli
Level 67: Unsung hero
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This is your second post. As you are PAYG in Egypt I suspect you have run out of money

There are no bolt ons and here is the pricing

Standard rates

Making calls £2/min

Receiving calls £2/min

Sending texts 50p/text

Using data £7.20/MB

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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