on 13-05-2023 15:32
I am in Switzerland with a pay as you go SIM card. How do I pay for the travel add on
Solved! Go to Solution.
on 14-05-2023 16:10
You can use your Canadian card if you use this site to buy a voucher http://www.mobiletopup.co.uk/o2
13-05-2023 15:52 - edited 13-05-2023 15:53
13-05-2023 15:52 - edited 13-05-2023 15:53
@KathieL See this: Using your phone abroad | International | O2
If you've got a Pay As You Go sim, text TRAVELON to 21300.
It can take up to 24 hours for O2 Travel to be applied to your account.
You can call O2 Pay & Go customer service for free from your mobile on +447860980202
on 13-05-2023 16:13
I think I have enough data to last me till end of trip but would like to add the travel add-on which is 1.99/day.
do I just add the minimum top up of 10 British GBP?
on 13-05-2023 16:14
I tried calling the # above from Switzerland and the call wouldn't go through.
on 13-05-2023 16:27
on 13-05-2023 16:27
@KathieL wrote:I tried calling the # above from Switzerland and the call wouldn't go through.
Numbers here, @KathieL
Customer Service Number Charges
From your O2 mobile | 4445 | Free |
From a landline | 0344 8090222 | Standard UK rate |
From abroad | +44 7860 980 202 | Free† |
Opening times
Monday - Friday | 8am - 9pm |
Saturday | 8am - 8pm |
Sunday | 8am - 6pm |
on 13-05-2023 16:46
Just top up with £10 then text TRAVELON to 21300
The £1.99 cost will be taken from your credit for each day you use it.
on 14-05-2023 14:50
on 14-05-2023 14:50
Ok. Next problem is that to top up online it asks for postcode. I'm from Canada and it won't accept our post code
on 14-05-2023 14:58
14-05-2023 15:00 - edited 14-05-2023 15:02
14-05-2023 15:00 - edited 14-05-2023 15:02
on 14-05-2023 16:10
You can use your Canadian card if you use this site to buy a voucher http://www.mobiletopup.co.uk/o2