Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

O2 WiFi status on Elizabeth line

Hello, do we know if the 02 WiFi is operating in the Elizabeth line? I am really struggling to get connected. thanks!

Resolved! No signs

No signal for two days. Obviously can’t ring o2 and there’s no where to speak to an advisor

Resolved! Sim Replacement

HI I lost my sim My Number is - xxxxxxxxxx Please send me one new sim with the same number ungently

Resolved! Pay as you go bundle - keeping Uk number

Hi, I recently moved abroad and swapped my pay monthly to pay as you go sim - bundle the £10 one. I did this as I want to keep my UK number so I was told as long as I use it once in 6 months that will be fine but I am confused with whether I have to ...

Resolved! Stolen credit

Need help asap please

Resolved! Classic PAYG - is it possible to transfer credit from one account to another?

I hope this is a simple and straightforward question with a clear answer!I have a Classic PAYG (3,2,1) account with O2. My wife also has one. I use my O2 phone only very rarely as I have another mobile on a different network. My O2 PAYG account has s...

Resolved! I have £8 credit

Hi I have £8 credit £2 short is the any way I can get some data

Resolved! Why cant I acxess adult content

I cant work out how to change my setting so I accuses adult things why is it bit working or letting me change anything

Resolved! Upgrade

Hi Since upgrading my fone xxxxxxxxxxx a few months ago I have been getting charged a extra monthly charge for a number I don't have,this is a mistake on your side as the upgrade was for the number mentioned above can you please rectify this [Mod edi...

Cannot top up

You’re website is causing me issues and will not let me log in or top up

O2

Forum Posts