Pay As You Go
Get help and support from other community members with Pay As You Go.
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
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  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 25982 Views
  • 19 replies
  • 2 kudos

Resolved! PAYG first payment rolling plan unsuccessful

I am trying to set up the rolling plan on my new PAYG SIM card. I have tried on the app using 3 different cards, on the web page (both on safari and google chrome) and via 4444 to no avail. I do not want to top up with a voucher in case I then still ...

Resolved! Change to rolling contract

Hi I would like to change to the £20 a month rolling plan, but I have £20 credit on my account and would like to use that instead of paying another £20

Resolved! Pay as you go offer

I was offered via text an additional £3 if I topped up my mobile before 25/01. I did so but thus far no extra £3 has been given to me.

Resolved! Pac code

Need my pac code please 

Yusif by Level 1: Joiner
  • 302 Views
  • 1 replies
  • 0 kudos

Resolved! Top up remote sim

Hi I have a sim in my automatic gates that i need to top up. I cant take the sim out and put in a phone so how do i top up on the web

Resolved! bank tranfer did not reach to my 02 acc

hi there;2 days ago i ve transferred from my lloyds account to my o2 account. but i can not still see that amount in my o2 balance.

OHK974 by Level 1: Joiner
  • 567 Views
  • 1 replies
  • 0 kudos

Resolved! Balance on old pay as you go account

Hi: I was on O2 pay as you go and decided to switch to pay monthly in October 2022. I was told that my remaining balance would be automatically transferred to my pay monthly account in the second month of contract (so in November) but it hasn’t happe...

Lrccho by Level 1: Joiner
  • 1226 Views
  • 1 replies
  • 0 kudos