Pay As You Go
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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 49445 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 24828 Views
  • 19 replies
  • 2 kudos

Resolved! top up availability

hi all, I bought a prepaid O2 Sim and it's due to run out on 9th Oct. I am here on holidays in Europe from my home in Australia but I cannot seem to do a top-up via my O2 account as it won't accept my billing card address. does anyone have a solution...

bruceSOS by Level 1: Joiner
  • 457 Views
  • 2 replies
  • 0 kudos

Resolved! New sim but didn't get free 10

 iv sent the text free10 to 21500 but this is all I keep getting in return. I put my new sim in topped up 10 pound to get the bundle of 7gb an mins an texts. It said text free10 to 21500 to get free 10 credit I did so an all I recieve is that text ba...

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Resolved! How to cancel a PAYG sim?

Sorry if this has been covered before - I did search for quite a while for an answer.I used a PAYG sim on a temporary basis and now no longer need it or the number. There is £5 free credit on the account, and all I was able to do on MyO2 was to downg...

ohnonono by Level 1: Joiner
  • 3727 Views
  • 2 replies
  • 0 kudos

Resolved! Refund

Recently changed from monthly bill to payg but due some money back. How do I see my final bill? Only see payg on my o2 account

Jo_52 by Level 1: Joiner
  • 536 Views
  • 2 replies
  • 0 kudos

Resolved! Problems with number not showing on account

I've had my number for 4 years. It doesn't show on MyO2 but I figured I'd just pay online. I've paid my bill in full from a landline 2 days ago but call barring hasn't been lifted and now incoming calls is being barred.Is there something I'm missing?...

VAT receipt

More info (Highlight to read)I've just bought a tablet for work and the receipt does not show the VAT. I asked the sales assistant, they didn't know, phoned their manager who told them that the VAT number at the top of the receipt was the breakdown.I...

Resolved! Top up

It’s saying couldn’t change tarrifand it’s saying can’t top up

Alfie1 by Level 1: Joiner
  • 353 Views
  • 1 replies
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Resolved! Using O2 big bundle internationally

Hiya everyone, Anyone have any idea how to change big bundle data back into credit? I have about 14gb worth of rollover data I want to use in South Africa but I haven't been able to do anything with it, and I don't want to spend another £10 on my nex...

meringiii by Level 1: Joiner
  • 416 Views
  • 1 replies
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Resolved! minimum top up

I have £9.95 and need only 5p credit to buy next month's bundle. Can't get thru to O2 live chat, just need a 5 pence top up

Dazo67 by Level 1: Joiner
  • 1373 Views
  • 1 replies
  • 0 kudos